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Does This Sound Like You?

You are innovative in your work, proactive in your advice and demonstrate enthusiasm for your assignments? At Systematix, we don’t see consulting as moving from project to project, contract to contract. More than a job, consulting is our life’s work.

Our consultants thrive on tacking challenges, solving problems and seizing business opportunities. We take great care to cultivate deep and lasting relationships built on the premise that continued success for all is the end game.

Consequently, we understand the vital importance of matching clients and consultants effectively together. And having done so since 1975 says we’re pretty good at it.
Junior End User Support Analyst

            Systematix is looking for a Junior End User Support Analyst. The mandate is for a duration of +6 months. The ideal candidate possesses the following skillset and experience:
 
  • 1-3 years experience in a similar role
 
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Responsibilities:
 
  • Receive client requests mostly via phone and some requests electronically.
  • Analyze and resolve customer technical issues, including providing guidance for critical operations systems including SRS, TIS, CTS, Pegasus, AGS, OASIS, LMS, Mechanical Toughbook Menu, and Omnicast
  • Document incidents in Service Manager
  • Escalate urgent or unresolved problems to relevant technical support staff.
  • Monitor progress on incidents and incident queues.
 
If you are interested in consulting opportunities, Systematix could also offer you a permanent position. Contact us!
 
 
* Only selected candidates will be contacted. Thanks for your interest!


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