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Does This Sound Like You?

You are innovative in your work, proactive in your advice and demonstrate enthusiasm for your assignments? At Systematix, we don’t see consulting as moving from project to project, contract to contract. More than a job, consulting is our life’s work.

Our consultants thrive on tacking challenges, solving problems and seizing business opportunities. We take great care to cultivate deep and lasting relationships built on the premise that continued success for all is the end game.

Consequently, we understand the vital importance of matching clients and consultants effectively together. And having done so since 1975 says we’re pretty good at it.
Intermediate Configuration Manager Analyst

            Systematix is looking for an Intermediate Configuration Manager Analyst. The mandate is for a duration of 5 months. The ideal candidate possesses the following skillset and experience:
 
  • Have a good knowldege of ITIL and IT Service Management processes
  • Experienced in managing configuration information in complex distributed environments.
  • Experience in Configuration management service and data modeling.
  • Experience with the design and development of Configuration Item (CI) discovery tools
  • Detail oriented with excellent interpersonal communication skills
  • Experience with SQL and scripting tools such as PowerShell, JavaScript, Python, etc.
  • Experience with Service Manager (asset)
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Responsibilities:
 
  • Identify, design, control, and maintain configuration information (CIs)
  • Participate and provide configuration information in the configuration management change control review board (CCB).
  • Confirm & provide the appropriate version & configuration to be released to any environment
  • Understand and analyse business requirements to determine best solutions to optimize the business processes (custom development or configuration changes).
  • Configure and document application components.
  • Produce configuration design specifications, and if required detailed functional design specifications, that meet the business requirements and align with the solution architecture (Interact with developers when required). Ensure optimal re-use and leveraging of existing/pre-packaged application functions versus the need for the development of new and/or customized functions.
  • Diagnose and resolve configuration defects through root-cause analysis and impact analysis.
  • Determine whether redesign is required for proper resolution. Change the design specifications when applicable. Guide, and collaborate with, the application developer/designers and/or other configurator/designers on the configuration and functional designs. Address any potential design development issues with them.
  • Produce test cases/scenarios and prepare test data to test all functionality identified in the functional design.
  • Conduct unit, functional and integration testing and log results. Test vendor patches or support packs before their implemented in production.
  • Define the implementation plan details, including deployment, cutover and fall-back, and ensure successful promotion to the production environment.
 
If you are interested in consulting opportunities, Systematix could also offer you a permanent position. Contact us!

 
* Only selected candidates will be contacted. Thanks for your interest!
 


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